Rogers Business Solutions | Wireless, Voice and Business
Darelle Mitchell, Business Sales Executive with CELLCOM
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STORE LOCATOR




Store Locator is a voice-automated, multi-lingual directory service that empowers callers to reach the location nearest them by simply speaking the city, postal code or province of their choice, or by calling line ID. Enhance your promotional efforts by providing your customers with fast and convenient information that will increase customer visits to your new or existing stores.

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Benefits

  • Playback mailing address, contact information and hours of operation
  • Language selection: English, French or both
  • Default language selection by calling line ID
  • Store locations can be determined by caller phone number, postal code, city or province
  • Automatic recognition of postal code using calling line ID (if available)
  • Select from adjustable transfer features, including connect to store, play message or transfer to voice mail
  • Default routing to centralized location aligned with existing call centre operations
  • Unique messages, based on the store selected
  • Powerful, secure and user-friendly web application
  • Add or modify store information
  • Make informed decisions with real-time statistics, based on caller demographics, call volumes, and call designations
  • Central management of update messages for all store locations

Details

Simple

Callers simply give their province, city or postal code for Store Locator to find the nearest locations and transfer them directly to their selection.

Flexible

If more than one location is nearby, callers are given the option to select the most convenient location. Locations that offer different services can easily be grouped according to other business attributes, such as extended hours of operation.

Actionable Reporting

Real-time web reporting on a caller's location and their requested stores.

Easy Updates

Update your store locations using the Internet, as often as necessary.

To learn more or to set up a no obligation consultation, please email Darelle Mitchell at darelle@cellcomwireless.com